payment methods

Credit or debit card and bank transfer.

shipping and receiving

Orders placed in our online store will be processed within a maximum period of 48 hours (2 days) on working days.


All works will be sent without a frame, duly protected for receipt in perfect condition.


All orders can be purchased from and shipped anywhere in the world.


Shipping costs are automatically calculated depending on the destination of each order.


The orders will be sent to the buyer through a certified and guaranteed transport service.


The shipping address and the billing address may be different.


The courier service will go to the place of reception indicated by the buyer. If the delivery address provided by the buyer is not correct, the shipment may be delayed until the incident is resolved.


If you receive the item you have purchased in poor condition, you must notify ELSOTANO.STORE by email at info@elsotano.store within 48 hours of receipt. After that period, no returns will be accepted.


If for any reason the buyer is dissatisfied with the work received, he must inform us by email to info@elsotano.store within 24 hours of receiving the shipment.


Claims received within 24 hours of receipt will not be accepted.


Refunds will be applicable exclusively when ELSOTANO.STORE considers that any of the points included in the Conditions of sale have been violated.


ELSOTANO.STORE reserves the right to reimbursement upon delivery of the work.

personal information

The personal data received during the purchase of the work may only be used for that reason, except for the buyer’s email that may be included in the ELSOTANO.STORE mailing list for sending advertising and newsletters of the same.


Buyers who do not wish to receive information from ELSOTANO.STORE may request it by sending an email to info@elsotano.store.

Payment information

The bank details of the buyers may not be used by ELSOTANO.STORE for any reason for any other purpose than the consent of the user.


The images used on the ELSOTANO.STORE website have the express permission of the artist. The copyright of these images is owned by the artist and cannot be reproduced without permission from the artist or ELSOTANO.STORE. Any reproduction not subject to these regulations will be legally prosecuted.

responsibility of elsotano.STORE

The use of the information contained in this web page will be the sole responsibility of the user. ELSOTANO.STORE will not be responsible for any consequence or damage that the use of the information contained in its website may have for the user.


ELSOTANO.STORE does not accept any responsibility for the possible offense that materials contained in this page may cause to third parties. The entry to the page and the information contained in it is the sole responsibility of the user.


ELSOTANO.STORE is not responsible for the content of any other website that is linked to it.